Friday 29 November 2019

Further to my 'BBC communication' post in May 2010 re BBC Bias / impartiality, which I updated today


Fri, 16 Nov 2018, 13:08

Dear Mr Cook

Thanks for contacting the BBC. This is to confirm we’ve received the attached complaint sent in this name. We’ve included the text of the complaint and a case reference for your records (see below).

Please don’t reply to this email because it’s an automated acknowledgement sent from an account which can’t receive replies. If you do need to get in touch, please use our webform instead at www.bbc.co.uk/complaints, quoting your reference number.

We’ll normally include the text below in our overnight report to producers and management of all the complaints and other reaction we receive today (with your personal details removed). This means it will reach the right people by tomorrow morning.

We’ll do our best to reply as soon as we can, but the time needed depends on the nature of your complaint. If we can’t reply as soon as we’d like (usually within 10 working days) we’ll let you know. For full details of our complaints process please visit: http://www.bbc.co.uk/complaints/handle-complaint/.

Here are the details of your complaint:
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YOUR COMPLAINT:Complaint Summary: Antisemitism Smear vs Corbyn

Full Complaint: Obvious outrageous bias to allow this slanderous smear.

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Thank you again for contacting us,BBC Complaints Team
www.bbc.co.uk/complaints
Please note: this email is sent from an unmonitored address so please don’t reply. If necessary please contact us through our webform (please include your case reference number).


bbc_complaints_website@bbc.co.uk bbc_complaints_website@bbc.co.uk

Tue, 20 Nov 2018, 16:56
to me
Tue, 20 Nov 2018, 16:56

Dear Mr Cook
Thank you for contacting us with your concerns about the edition of Question Time from Milford Haven.

We have received a range of feedback about this edition. To allow us to reply promptly to your concerns, and to ensure we use our Licence fee resources as efficiently as possible, we’re addressing here a range of issues which viewers have raised. Our complaints process allows us to offer a consolidated reply like this when necessary. We’re sorry that we can’t reply personally to you on each point which has been made. Please be assured that your reaction has been accurately shared with the programme makers, as well as senior staff.

The comments from Claire Perry MP regarding the Labour leader provoked a strong, mixed reaction from the studio audience. David Dimbleby controlled the situation by bringing her back to the point she was asked about, and asked her to make it in full. David then ensured that Barry Gardiner MP, a close ally of Mr Corbyn, was given an equally clear opportunity to challenge the comments. Mr Gardiner addressed the ‘very personal’ remarks about Jeremy Corbyn as he wished, and in full.

David Dimbleby had already reminded the panellists on a number of occasions to allow other people to speak, both from the audience and elsewhere within the panel. Mrs Perry was not the only panellist to be reprimanded by David – his approach treats each guest appropriately and without bias. We feel that he chaired the discussion professionally and reasonably in a lively and passionate setting.

Your reaction has been shared with the programme team and senior staff across BBC Politics.


Kind Regards

BBC Complaints Team
www.bbc.co.uk/complaints

NB This is sent from an outgoing account only which is not monitored. You cannot reply to this email address but if necessary please contact us via our webform quoting any case number we provided.




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